This puts control of your alarms directly into your hands. The Master StationĪ vital part of any monitoring process is the Master Station. You can even program control relays to handle issues automatically, so you don't have to waste any time or human resources.
Some RTUs also let you remotely control site gear, which enables you to handle challenges no matter where you are at a given time. This can help you allocate your precious resources to fix what is important before it results in any downtime.Īn RTU lets you monitor what is happening in your network while generating reports so that you can keep abreast of any potential problems. Keep money flowing in the right direction.Īn RTU lets you monitor what is happening in your network while generating reports so that you can keep abreast of any potential problems.Keep your Service Level Agreements to your customers.Remote Telemetry Units (RTUs) let operators monitor events throughout their network. That's why many telecom companies invest in monitoring systems to help them fix problems, predict what will happen, and prevent downtime. But you are responsible for anything that is considered preventable, and that is a long list. Most SLAs indemnify you against "Acts of God" and natural disasters (the "force majeure" clause). It is impossible to prevent everything from going wrong. Protect your SLA With The Best Network Uptime Monitoring Tools And that means employing the best network uptime monitoring tools. The best way to handle this is to do whatever you can to prevent downtime. Either way, it comes down to direct material costs to you and reduction of your bottom line. You may also need to offer maintenance or other support for no cost.Īn SLA could have just one of these penalties, or it could have all three. This also equates to using your time, material, and resources at no or with minimal return.
#INTERNET UPTIME MONITOR TOOL LICENSE#
An SLA violation could trigger a clause that guarantees a free license extension for a set amount of time. You'll be spending thousands of dollars on labor and technology and not getting anything in return. This causes loss of income and results in potentially doing work for free. Service credits can include reimbursements, but more often they are credits for future work. This also means that your cash is flowing in the wrong direction. Some premium SLAs also account for specific fines that you will face for not being up and running. That can quickly add up to six figures and enormous amounts of work for no return. SLAs demand you to reimburse your customer for downtime. There are a few potential negative results. A high-end SLA guarantees 99.999% uptime which equates to about 12-13 minutes of downtime a year.Ī high-end SLA guarantees 99.999% uptime which equates to about 12-13 minutes of downtime a year. Because large enterprises pay a premium price, that price often comes with quality and performance clauses. Specific SLA metrics and terms, however, vary from customer to customer. Some include greater flexibility for long-term agreements. You are providing a vital service, and people are relying on you for service quality and availability. No service provider has ever looked at an SLA and thought "piece of cake." And that's the way it should be. The Importance of Keeping Your Telecom Network Running Making sure you can monitor your network and keep every node running is the best way to keep you free of SLA penalties and keep your cash flowing in a positive direction. That's why you need the best network uptime monitoring tools to increase reliability. If the amount of downtime violates your SLA, you can be on the hook for hundreds of thousands of dollars.Īny SLA you have with a business or enterprise defines service level expectations, and that includes uptime. And it gets more frustrating when Service Level Agreements (SLAs) come into play. Service for all the business contracts you have goes down.įor your company, that's bad news. But today's not a normal day - the node goes down. IP packets are being transmitted, and your customers are happily using the internet. On a normal day, your Serving GPRS Support Node (SGSN) is working fine.
0 kommentar(er)
